Free People Infrastructure Scorecard

Find your biggest people gap in two minutes.

Twelve honest questions across the four bases of The Diamond Standard™. Answer them, and we'll show you exactly where your team infrastructure is holding the business back — and where to start first.

Step 1 — Rate your team honestly

0/12 answered
  1. First Base · Hire Right

    We have a clear, written sense of our culture and we hire against it on purpose.

  2. First Base · Hire Right

    Every hiring decision follows a consistent process — not just a gut call or the best résumé.

  3. First Base · Hire Right

    Role expectations are clear and written before we ever post a position.

  4. Second Base · Onboarding That Sticks

    New hires get a structured 30-60-90 plan, not just paperwork and a tour.

  5. Second Base · Onboarding That Sticks

    By day 30, a new hire knows exactly what 'good' looks like in their role.

  6. Second Base · Onboarding That Sticks

    Someone owns each new hire's early experience and checks in regularly.

  7. Third Base · Lead & Engage

    My managers run feedback, 1:1s and recognition as habits — without being told.

  8. Third Base · Lead & Engage

    Performance conversations happen on time, not only when something boils over.

  9. Third Base · Lead & Engage

    The team consistently hears what's expected and how they're doing.

  10. Home · Keep & Grow Talent

    Our best people stay because they see a future here, not just a job.

  11. Home · Keep & Grow Talent

    We recognize and develop talent before someone else recruits it away.

  12. Home · Keep & Grow Talent

    Turnover isn't quietly draining margin in a specific role, shift or location.

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